Testimonials for JR Snider

Brad is professional and very knowledgeable. He is transparent and doesn't push what's not needed.

Ok, just had the team come back and replace our pump. Excellent service, knowledge and all around excellent people and company! Reasonably priced too so don't hesitate to call this A+ company! I'm a real person, with real life issues that arise when being a home owner, this company and the team are excellent, will definitely recommend to friends and family and keep them on speed dial!

The best of the best. Excellent problem solvers. Pleased with work done.

Called this morning at 9:40 and Shane was here by 11:30 to install a new disposal! Couldn't be happier!

Tommy has been to our farm twice for multiple issues. He is very professional, explains everything and really nice as well. He has fixed a tub and shower issue that our former plumber couldn’t fix- we are new customers and already loyal clients to JR Snider

He did research and found a path to possibly fixing the Unit. Good communicator so I could understand the steps he was taking. Great job!

Shane was very helpful in getting us a solution as quick as possible.

I am incredibly impressed with the service I received from JR Snider. I contacted them about a lack of hot water, and within just two hours, a technician arrived at the apartment building. The technician quickly diagnosed the issue as a failed hot water heater, which had been damaged by years of hard water. He explained the problem thoroughly and got to work immediately.The turnaround time was outstanding. The old water heater was drained and removed, and a brand new one was installed and fully functional within three hours. The technician did an exemplary job, working efficiently and professionally. It’s rare to find such prompt and effective service, and I couldn’t be more pleased with how quickly they resolved the issue. I highly recommend this company for their exceptional response time and quality of service!Also, I just wanted to take a moment to acknowledge the outstanding customer service I received from Clarissa. From the moment I called, she was incredibly helpful and professional. She took the time to listen to my issue and quickly routed a technician to my location. What truly stood out was her proactive communication—she kept me updated with timely information about the technician’s arrival, which made the whole process so much smoother and less stressful.Clarissa’s attention to detail and dedication to ensuring I was informed every step of the way made a huge difference. It’s not every day you experience such exceptional service, and I truly appreciate her efforts. Thank you, Clarissa and Ethan, for going above and beyond!

Jared provided us with outstanding professionalism throughout all phases of the work required for our home's primary and secondary water treatment unit checkout. As a side note, our water treatment system was installed by JR Snider (TLC) in February 2012, and we've been with JR Snider ever since. For the 4 January 2025 service, Jared inspected and disassembled each unit's moving components, checked each unit's system overall operations, completed/corrected each unit's timing sequences/each unit's settings, and added media (calcite/solar salt) to each unit as required. He completed an equipment checkout by running through each unit's operational/functional cycles ensuring proper performance and programming. Simply said, an excellent job from start to finish. Please pass our best compliments and sincerest appreciation to Jared for a job very well done!

Shane was awesome! Super friendly, helpful, and accommodating! Would definitely recommend Shane and JR Snider to a friend!  

Great experience. Mike Slaughter was absolutely SUPER!!

Shane was awesome! Super friendly, helpful, and accommodating! Would definitely recommend Shane and JR Snider to a friend!

Shane was knowledgeable, courteous, and efficient. He explained my plumbing problem, finished the work in a reasonable amount of time, and showed me the parts he replaced. I would definitely recommend him.

On time. Professional. Work completed in timely manner. Spent time afterward explaining the work that was done and the as-found / as-left conditions. Very thorough documentation provided for all work performed and the observations made during the work. A+ service. Thank you for taking pride and care in your work!

Excellent work.